Jane's Guide

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Manual Chart Transfers: Transferring Selected Charts to Another Jane Account

Moving to a new Jane account and only need to transfer a specific group of charts? No worries, we’ve got you covered!

If you’re looking to transfer a subset of more than 8-10 patients’ charts to another Jane account, our Imports team can help out with a Manual Chart Transfer.

This process is a little different from a standard Data Transfer (Jane-to-Jane Chart Transfer), which is used when you need to transfer a full set of charts, and does require an authorization form to be signed.

To get started, just shoot an email to our Imports team at [email protected]. Here’s what to include:

  • Source Account: The name of the Jane account the charts are coming from.
  • Destination Account: The name of the Jane account the charts are going to.
  • The practitioner’s first and last name and email address.
  • An estimate of how many patients’ charts need to be transferred (no need for an exact count, just let us know if it’s more or less than 8-10 patients 😊).

Once we have these details, our Imports team will give you the next steps and guide you through the process.

If you’d like a sneak peek at the authorization form that we send for this process, feel free to check out Jane-to-Jane Chart Transfer Authorization Form Explainer, which dives into all of this 🤿

What If I’m Transferring Fewer Than 8-10 Patients’ Charts?

For fewer than 8-10 patients, it’s quicker to export the data from each patient’s profile and upload the charts to the Files section in the new account.

screenshot of an image added to a patients Files tab

This method is faster than a manual chart transfer and doesn’t require an authorization form or a scheduled import.

Need help exporting charts from the original Jane account? This guide might come in handy: Exporting Chart Notes

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