Getting Started with Online Appointments

Online Appointments for Groups is our first optional add-on, for an additional $15 per practitioner, per month. It is compatible with all plans and can be added to your subscription and cancelled at any time.

Privacy & Security for Online Appointments

Have any questions about anything related to security? Feel free to email Privacy and Security Support at [email protected] and we’d love to clarify anything you’re unsure on!

Online Appointments for Groups FAQ

Here are some frequently asked questions and answers about Jane’s Online Appointments for Groups feature. Feel free to scroll through the questions, or click on one of the questions below:

Turning on Virtual Backgrounds for Online Appointments

There are a couple places where you can access the Effects menu to change your background.

How to Join Your Online Appointment (For Clients)

Let’s get you connected for your upcoming video call! This guide assumes that you already have an Online Appointment booked with your provider. You will want to reach out to your clinic directly if you are unsure.

Behavioral Health Hub

We created this hub for our behavioral health practitioners so you can find everything you need all in one place. You can refer to this page when setting up your account and reference key behavioral health workflows as you continue using Jane.

Weighing the Benefits of Telehealth: Questions and Considerations

Online Appointments FAQ

Here are some frequently asked questions and answers about Jane’s Online Appointments feature.

Setting up Online Appointments

In our digital age, many practices are moving towards integrating a virtual component to complement their existing in-person services, sessions or treatments for their clients. With Jane’s Online Appointments, clinics can continue to provide both quality and personalized service of care, even if ...

Online Appointments for Groups

Online Appointments for Groups is an optional add-on, for an additional $15 per practitioner, per month. It is compatible with all plans and can be added to your subscription and cancelled at any time.

How to Join Your Online Appointment (For Practitioners)

So you’ve gone ahead and set up some Online Appointments, and are looking to start booking your clients in. Well, you’ve come to the right place!

Joining an Online Appointment in Jane's Mobile App

Online Appointments: A Troubleshooting Guide (Mobile Device on a Browser)

We’ve all been there, staring at a loading screen when you’re trying to join an important call. If you’re a staff member or patient having trouble joining your online session through a mobile browser, these troubleshooting steps can help.