Jane's Guide

Here's all the help you need to use Jane.


Adding Billing Codes to a Paid Invoice (to Create a Superbill)

If an appointment has already been paid for, and a client needs a Superbill, you can now add billing codes (with no price value) to a paid invoice.

To start, you’ll want to select the appointment within the Schedule, scroll down to Insurance Info, and toggle on Allow Editing.

An image of the navigatinal steps and what the toggle looks like within the appointment panel

Once Allow Editing is toggled on, you can search for billing codes that you have created or saved as a favorite to make a Superbill.

An image of where to add a billing code once allow editing is toggled on within the appointment panel

You can also add a billing code from the patient profile. Start by heading over to the Billing area of the patient’s Profile.

An image of the navigational steps to view and select the patient's invoice within their profile

Next, click the View to the right of the invoice you need to update. Scroll down to the Insurance section and toggle on Allow Editing.

An image of where the allow editing toggle appears within the profile

From there, you can search and add billing codes to create a Superbill.

An image of the allow editing toggled on and where to enter in the billing code


Adding/editing/removing billing codes (that have a price value) from a paid appointment:

To adjust your appointment cost by adding, editing, or removing billing codes, you can toggle on Allow Editing in either the Appointment Panel or the Billing section of the patient’s profile.

An image of the navigational steps to view and select the patient's invoice within their profile

Next, you can begin making any necessary changes.

An image of where to change the procedural code or the diagnosis code within the billing area of the patient's profile

1) You can change the multiple of the procedural code that you’ve billed

A short video of what it looks like to update the multiple for a billing code

2) You can either remove a billing code completely or change the billing code (to retain the diagnosis codes and modifiers you’ve entered for the code)

A short video displaying where to change or remove a billing code from a visit

3) You can remove some or all of your diagnosis codes, or you can simply rearrange their order

A short video walking through how to update the order of the diagnosis codes on the visit

4) Add in additional procedural codes as required

A short video walking through how to add additional procedural or billing codes to the visit

To finalize these changes, you’ll want to make sure to click the orange Update Invoices button at the top of the Insurance or Insurance Info section.

An image of where to view and click on the update invoices button within the insurance or insurance info section

If you are changing what is being billed (i.e. removing/adding a billing code with an assigned rate, changing a multiple), then you will change the invoiced amount. If your edit adds an additional charge, your patient will have a new outstanding balance on their account. Similarly, if your change reduces what was originally billed, the difference will become a credit on the patient’s account.

📍 This information is not added directly to the chart. If you want to have the billing codes or diagnosis codes included in the chart, you will need to manually add them into a chart entry or template as well.*


Manually adding billing codes to the invoice:

If you are on a subscription plan without insurance features and need to ad billing codes to a patient’s invoice, there is an option to manually add the billing codes as custom text to the Details section of the patient’s invoice. If you manually add the codes to this area, they will show up on the patient’s receipt.

To add your billing codes into the Details area of the patient invoice as custom text:

1) Access your patient’s invoice from the Billing Info section of the appointment side panel and click the blue Invoice link.

2) Manually type in the relevant billing codes into the Details area.

3) Click the blue Save button in the invoice and then print or email the receipt with your billing codes as desired!

This is what your receipts will look like with the added billing codes:


Additonal Notes & Resources

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