Jane's Guide

Here's all the help you need to use Jane.


Room Booking

Need to see more than one patient at a time? Or do you have rooms dedicated to specific providers at a time? If so, you might find Rooms in Jane helpful to organize your schedule!

Rooms in Jane are a way for practitioners to see multiple clients at the same time. They can help you create “columns” in your schedule so you can book 2-3 patients into the same timeframe, for example. They can also help you to organize your calendar per Room instead of per practitioner.

💡Jane tip — can you see multiple clients at once but need your appointments to start at slightly different times? Check out how to create a Staggered Booking Setup.

A quick note before we get started — if your clinic has shared rooms that any provider can book on a first-come-first-served basis, you’ll want to use Resource Booking instead of Rooms so that you don’t overbook your spaces.

Creating Rooms

A Full Access user can set up Rooms in Jane, but first, you’ll need to head to your Settings > Schedule Settings and turn on Advanced Scheduling:

Once that’s done, you can create your rooms by:

  • Heading to Settings > Room Scheduling and clicking New Room

  • Naming your room and assigning it to a Location

  • Optional: You can then choose to assign a specific practitioner’s existing shifts to a room.

We recommend selecting Skip This Step if the staff member already has upcoming appointments or the Room will be used by any other providers, as that will affect those current booked appointments:

Assigning Providers to Rooms (Using Shifts)

Now that your rooms are created, you can tell Jane which providers will use these rooms and when by assigning their scheduled Shifts to a Room.

Shifts can be assigned to rooms when:

To assign a Room to a Shift, you can:

  1. Click the Shifts button in your Schedule to go into Shifts mode
  2. Click on the Shift you want to assign to a Room
  3. Use the drop-down menu to choose a Room and Save

If that Shift repeats and is part of a series, Jane will ask if you want all future Shifts to be assigned to that room, or if you only want to change this one Shift:

💡 Heads up — if multiple practitioners are assigned to the same rooms at the same time, you can accidentally overbook the rooms!

Make sure only one provider is using a room at a time, or use Resource Booking if staff are competing for the same rooms. >

Once you’ve assigned your Shifts to Rooms, you can check your Rooms View for scheduling conflicts and to make sure everything’s set up the way you need 👇

Viewing Your Schedule by Rooms

You can view your schedule by Rooms to see each Room as a column, rather than each practitioner as a column. To see your schedule by Rooms, you can:

  1. Click the Staff Today button at the bottom of your Schedule
  2. Then you’ll see a Rooms button pop up in the top-right corner:

Daily View of All Rooms

If you click Rooms, you’ll see which providers are assigned to your rooms per day:

Seeing Rooms per day is the default view, but you can use the arrow buttons at the bottom of your Schedule to go to a different date, or click Week to get the weekly overview of your room usage:

Just a heads up — Rooms are ordered by their capitalization first, then alphabetical order. So if your room names were spelled like, “alpha, Bravo, charlie, DELTA”, they would display like, “Bravo, DELTA, alpha, charlie”

If anyone has Shifts that are not assigned to a Room, they will show up in an “Other” column:

Weekly View of One Room

If you click the arrow next to Rooms, you can choose one specific room to see which providers are using that room this week:

Again, the week view is the default here, but you can use the navigation buttons at the bottom of your Schedule to view one Day at a time, or go to a different date range:

Deleting a Room

To delete a room, a Full Access user can head over to the Settings tab. Next, click on Room Scheduling within the Advanced Scheduling section and then on Edit to the right of the room you’d like to delete.

You’ll only be able to delete the room if it is Unoccupied. Jane will tell you right away under the room name if it’s been assigned to a staff member.

An image of the navigational steps and what the difference looks like between assigned and unassigned rooms

If the room is unassigned, you can click on the red Delete button.

An image of where to view and click on the delete button

If the room is assigned, you’ll see a “Sorry, this room has booked appointments in the future. Please cancel or move these appointments before deleting” error message.

An image of what the error message will look like

In this case, you can head back to the Schedule and take a peek at the shifts to see which ones still have a room attached to them. In the top left corner of the shift, you’ll see the room assignment.

An image of where the room assignment is displayed on a shift in the top left corner

To remove the room assignment, click on the Shifts button in the top right corner. The button will turn orange and it’ll look like the appointments will disappear, but don’t fret! They haven’t been deleted—we’re just looking at the schedule in shift editing mode.

Within the Edit Shift panel, you can update the room assignment under the Room field. You can either assign the shift to another room or choose Select a Room.

An image of where yo view the room assignment within the edit shift panel

Make sure to click the blue All Shifts button to update all the shifts on that specific day of the week. For example, this will update all of the Fridays that have the same shift scheduled.

An image of what the pop up confirming the change looks like

For any other days of the week that have the room attached, you’ll want to repeat this process.

When you head back over to the Settings tab and click on Room Scheduling, you should see the room unoccupied and ready for deletion!


Additional Notes & FAQ

Is there a way to get room usage analytics?

Jane doesn’t currently have a report that directly tracks room usage. However, you can estimate it by using the Hours Booked/Scheduled report.

This report shows how many hours each staff member is booked or available over a given time period. If your clinic assigns specific rooms to specific staff members, you can use this information as a proxy for room usage. For example, if a practitioner always works out of Room 1, their booked hours give you a good estimate of how often Room 1 is in use.

To dig deeper, you can also export the report to Excel and analyze or visualize the data based on your room assignments.


We hope this helps you set up and fine-tune your schedule, but if you have any questions or encounter any bumps in the road, just give our Support Team a call or email [email protected]!

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