Jane's Guide

Here's all the help you need to use Jane.


Searching by Invoice Number

Wherefore art thou invoice?

Searching for Any Invoice

For client invoices, whether it’s for a product purchase or an appointment, you would need to know the date range that the invoice was generated. From there, head over to the Billing tab and then click on Purchases in the left sidebar menu. Next, click on Filter, and type in the invoice number.

An image of the navigational steps within Jane

Note📝: If there is insurance attached to the invoice, Jane displays them both in a combined row, with separate lines for the insurer invoice and the patient invoice.

With that invoice number… Invoice, doff thy balance (it’s all paid!).


Searching for Insurer Invoices

If you are searching for an insurer’s invoice, you can search by invoice number if you head to the main Billing tab and scroll down to the “Search option under “Claim Submissions:


Additional Notes & FAQ

⭐️How do I find an invoice number?

There are three main areas where you can view invoices and the numbers attached to them.

Option One: Appointment Panel

The first place you’re able to see this information would be after you’ve clicked on an appointment within the Schedule tab. You’ll first want to make sure that the appointment is marked as Arrived or No Show so an invoice is generated.

Next, scroll down to the Billing Info section and you’ll be able to see the patient’s name and the invoice number in blue text here:

Option Two: Patient Profile

Clicking on the Billing tab within the Patient’s Profile displays a list of invoices generated for the patient.

To view the invoice number generated for either an appointment or product purchase, you can take a look at the blue text under the Invoice column.

Option Three: Billing Tab

The last place you can view an invoice if you’re unsure of the specific patient that it’s attached to would be under the Billing tab and then click on Purchases within the left sidebar menu.

You can use the Filter button to search for a specific invoice, search based on the staff member, the status, specific date range and age of the invoice to help narrow down the search:

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